Privacy Policy

Last updated: July 10, 2026

Introduction

SolarConnect.Solar LLC ("Solar Connect", "we", "us") has established this policy to explain our data collection practices. By using our services or submitting a lead form on our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We gather two categories of data:

Voluntarily provided. Your name, email address, phone number, home address and ZIP code, whether you own the home, average monthly electric bill, estimated energy usage, roof type and age, project interests (solar, battery, EV charging), utility bills you choose to upload, and the content of any chat conversations or booking requests you send through the site.

Automatically collected. Device specifications, browser details, operating system information, IP addresses, approximate location data, usage metrics, and cookies.

How We Use Your Information

We use collected data to generate personalized quotes from our installer catalog, operate and secure the website, respond to your messages and booking requests, send transactional and marketing communications (including SMS when you opt in), provide customer support, improve our products, and fulfill legal requirements.

We do not share your personal information with installers during the quote or shopping process. Quotes are generated by Solar Connect on your behalf using our installer catalog. Installers do not see your contact information, address, or other submitted details while you are comparing quotes on the platform. Only after you choose to sign an agreement with one of our partner installers is your relevant contact and project information shared with that specific installer so they can proceed with your project.

SMS & Text Messaging

When you submit a lead form with a phone number, you consent to receive marketing text messages (such as promotions, confirmations, and product updates) from Solar Connect using automated technology. Consent is not required for purchase. Message frequency varies. Message and data rates may apply, charged by your mobile carrier. Carriers are not liable for delayed or undelivered messages. You may opt out by replying STOP to any message. We do not sell or share mobile phone numbers or SMS opt-in data with third parties for their marketing purposes.

How We Share Your Information

Your information may be shared in the following limited situations:

We do not sell your personal information for monetary consideration.

Data Protection

We employ encryption, access controls, and industry-standard security measures. Information is stored in a managed database with access limited to authorized staff. Uploaded utility bills are kept in private storage and are not publicly accessible.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal information. You may exercise these rights by contacting us at the email address below. You may decline to provide certain details, though that may limit our ability to generate a quote.

Cookies & Analytics

The site uses cookies and similar technologies to keep you signed in during your visit, preserve your quote progress as you move between pages, and measure aggregate site usage. You can control cookies through your browser settings. Turning them off may limit some functionality on the site.

Children's Privacy

The service is intended for adult homeowners and is not directed to children under 16. We do not knowingly collect information from anyone under 16.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date shown reflects the current version. Material changes will be communicated via email or a notice on the website. Continued use of the service after updates take effect means you accept the revised policy.

Contact

Questions about this policy? Email us at noah@solarconnect.solar.